Dr. James Wiener and his staff at Audubon Family Dentistry have created the ultimate patient experience coupled with high quality state of the art dental care to bring a unique product unrivaled in the marketplace.
AUDUBON, NJ, September 19, 2019 /24-7PressRelease/ — So……What do you get when you combine a dentist, businessman, visionary, workaholic and a trend setter? Here’s the answer and it’s Dr James M Wiener from Audubon Family Dentistry, who wants to share his secret sauce for success.
Wiener won’t argue that his biggest success trait is his work ethic and dedication to his craft, his patients and his staff. In fact, he owns and manages 4 separate locations in the South Jersey area that house under the corporate name Primadent and still does clinical dentistry in one location in Audubon, in addition to operational and financial aspects of his business. He’s thoroughly involved in the business from the inside out.
We had a chance to catch up to him to find out what makes him tick and how he makes it happen. Dr Wiener explained the company’s philosophy and trademark secrets to me.
Dr Jim says, “We have two very important things that drive our business. First and foremost is being on the cutting edge of dentistry at all times and learning all the new technology, and all my docs and I regularly attend continuing education to stay abreast of new technology and state of the art care. My staff and docs are trained in specific protocols as well as tailor made individualized treatment plans for patients based on what they want and what they can spend. We are very detail oriented from the bottom to the top.”
“The second component is the patient care. I have designed the ultimate patient care experience that takes the patient on a unique personalized journey throughout the dental treatment process. This begins with the initial phone call and continues to the actual dental treatment and exit. My staff all goes through training to ensure the top level of patient care at all times. And by the way, this is a big driver for us.”
Wieners offices also offer additional perks and benefits for his patients. They have their own in house dental discount plan for patients without insurance, short wait times for appointments, and streamlined fast appointments to specialists when warranted. We also have Primadent Gift Cards and a Share A Smile program for our patients.
Wiener says, “We make it seamless and very easy for the patient experience and take care of every little detail. Patients really respond well to this. And we take all the insurances plan so we build market share. I’m constantly working with no breaks including weekends so I am able to do all these jobs.”
In essence, Dr Wiener has branded his company Primadent and the 4 locations to provide a total encompassing experience from the quality of dentistry, the ultimate patient care experience, the special patient perks and have created a unique 3 dimensional platform that works very well.
The company stays true to their signature trademark, treating patients like family, the old fashioned way and we will continue to fulfill our mission of delivering the highest quality dental care with personalized service in South Jersey.
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